Terms & Conditions

Federation of Indian Animal Protection Organisations (FIAPO) makes every effort to provide accurate information, the content provided on the web site is “as is” and FIAPO makes no warranties regarding the content on the web site. FIAPO will not in any way be held responsible for any damages or loss arising out of the use of the information on the Web site.

FIAPO Web sites may contain links to other sites. FIAPO is not responsible for the privacy practices or the content of external Web sites.
By using this website, sharing your details with us, registering on the website, by donating or interested in becoming a member, you also agree to receive communication from us in the form of emails, letters and phone calls. The communications that you receive will pertain to updates about FIAPO's work, payment details/ queries and information/ letters about various campaigns. You agree that the same shall not be deemed to be a violation of applicable telecommunication regulations.

FIAPO has provided this service through CCAvenue for online payment of Donations and Contributions of FIAPO, subject to the terms and conditions stated above.

You shall check the campaign/project description carefully.

All contributions and donations placed by you through this payment gateway are a firm commitment on your part. Donations, once confirmed shall not be refunded. See more about the Refund Policy below.

You shall provide complete and accurate contribution / donation information.

You undertake to provide the correct and valid credit card details and confirm that you shall not use any credit card that is not lawfully owned by you.

You specifically agree that FIAPO shall not be responsible for unauthorised access or alteration of your data during transmission.

The laws of India shall apply in respect of all the terms, conditions, and disclaimers.

If you do not agree with any of the terms and conditions mentioned on this page, you should not use this service. FIAPO reserves the right to change these terms and conditions at any time without notice.

Privacy Policy

FIAPO is committed to protecting the privacy of its donors, supporters, employees, registered members and trustees. We value the trust of those we deal with, and of the public, and recognise that maintaining this trust requires that we be transparent and accountable in how we treat the personal information that you choose to share with us.
During the course of our various activities, we frequently gather and use personal information. Anyone from whom we collect such personal information should expect that it will be carefully protected and that any use of or dealings with this personal information is subject to express or implied consent.
FIAPO has voluntarily decided to adhere to best practices for the collection, use and disclosure of personal information as outlined in this policy.

The information collected is primarily to process your request for donations and / or contributions to FIAPO. In addition, your information is also used to create a record about you in our Donors' database, or to update your existing record. Your information will be part of our donor database. Your credit card information is not stored in this record. Your personal information may be used to provide you with information about the activities of FIAPO if you wish to be updated.

We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

FIAPO reserves the right to change this policy at any time without notice. Please visit this page periodically to review the current policy.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed with your acquiring bank from time to time.

For any further information, please contact us;
E 18A, 1st Floor, East of Kailash
Pin code – 110065, New Delhi
Phone: - 011 41072945

Our Refund Policy

For all online transactions and credit card payments, a refund request will not be processed for Rest of the World donors (apart from India). For donors donating via the Indian portal, only if an email is written to mail@fiapo.org for the reason of refund, will it be considered.

For Indian donors, we agree to make the refund by reversing the transaction through our bank or the payment service provider. The charges for the refund would be borne by us in case of wrong deductions or error transactions.